Embracing ‘Lean’ for Business Improvement
April 20, 2016 | 12:00 – 1:00 pm EDT
Lean management is a concept organizations are using to deliver cost savings and improve customer satisfaction. It is an approach that seeks to achieve small, incremental changes in processes in order to improve efficiency and quality.
In this webinar, Elly Hoult, Head of Business Development & Improvement at Orbit, UK gives a crash course on Lean management and how it can help housing organizations be more customer focused and innovative. She shares Lean techniques and best practices Orbit uses to drive business improvement. Steven Spry, CEO, Manitoba Housing, talks about how his entire organization is adopting a Lean system and creating a culture of continuous improvement.
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