MANAGING RELATIONSHIPS IN HOUSING

MANAGING
RELATIONSHIPS IN HOUSING

Overview:

The unit aims to provide learners with an understanding of the customers and partners involved in delivering a succesful housing service.

 

 Learning outcomes:

1. Understand how the changing profile of housing customers impacts on the delivery of housing services
2. Understand how to communicate with housing customers
3. Understand the variety of partners involved in the delivery of housing services
4. Understand the principles of contract management in the delivery of a housing service

 


COURSE INFORMATION


METHOD:
Online course with tutor

DURATION:
10 weeks, average of eight hours per week on a course
QUALIFICATION:
Level 5 Diploma in Housing

DID YOU KNOW?

This course can be applied to the following designation:

CHARTERED DESIGNATION

See Designation details