Embracing Lean for Business Improvement
Lean management is a concept organizations are using to deliver cost savings and improve customer satisfaction. It’s an approach that looks to achieve small, incremental changes in processes in order to improve efficiency and quality.
In this webinar, Elly Hoult, Head of Business Development & Improvement at Orbit, UK will give a crash course on Lean management and how it can help housing organizations be more customer focused and innovative. She’ll share Lean techniques and best practices Orbit uses to drive business improvement. Steven Spry, CEO, Manitoba Housing, will share how his entire organization is adopting a Lean system and creating a culture of continuous improvement.
Presenters:
- Elly Hoult, Head of Business Development & Improvement, Orbit, UK
- Steven Spry, CEO, Manitoba Housing
Recorded on: April 21, 2016
To view, you need to login to MyCIH, then visit here, or go www.cih.org/webinars. Webinars are only available to CIH Canada members.